Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
환영합니다! 제공한 옵션을 사용하여 Escalation Portal_TSSO에 대한 요청을 제기할 수 있습니다.
장애
장애 대응
Required fields are marked with an asterisk*
{"xsrfToken":"dbec1e71d51b2e69eef9943d83ef2b19e6d8d015_lout","branding":{"id":"25","key":"ept","name":"Escalation Portal_TSSO","portalBaseUrl":"/servicedesk/customer/portal/25"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/321a852f-6dae-44f5-add6-5e65768a15e3/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYjVjZjFmNi1jOTZmLTRhNzUtOTJkMi02Y2U4ZWI1YTkwNWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMyMWE4NTJmLTZkYWUtNDRmNS1hZGQ2LTVlNjU3NjhhMTVlMyI6WyJyZWFkIl19LCJleHAiOjE3ODYzMzc2NzAsIm5iZiI6MTc4NjMzNzA3MH0.fhLQz5t47TZu3ZUmLpy4ynTIIgVqH4Q5UTXy9n_QAxc&client=1b5cf1f6-c96f-4a75-92d2-6ce8eb5a905d&mode=fit","logoId":"321a852f-6dae-44f5-add6-5e65768a15e3","isLogoAvailable":true,"helpCenterTitle":"Welcome to MegazoneCloud","sharedPortalName":"MegazoneCloud Support Portal","userInitialAnnouncementHeader":"Links","userInitialAnnouncementMessageWiki":"<p><a href=\"https://help.megazone.io/hc/ko\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">MEGAZONE Help Center</a><br> <a href=\"https://help.megaone.com/hc/ko\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Megaone Ask</a><br> <a href=\"https://tsso-project1.scrollhelp.site/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Support Portal Prototype Test</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to MegazoneCloud","sharedPortalName":"MegazoneCloud Support Portal","announcementHeader":"Links","announcementMessage":"[MEGAZONE Help Center|https://help.megazone.io/hc/ko]\n[Megaone Ask|https://help.megaone.com/hc/ko]\n[Support Portal Prototype Test|https://tsso-project1.scrollhelp.site/]","localeDisplayName":"English (United States)"},"zh-TW":{"localeDisplayName":"Chinese (Taiwan)"},"ko-KR":{"helpCenterTitle":"메가존클라우드 서포트 포털 방문을 환영합니다.","sharedPortalName":"MegazoneCloud Support Portal","announcementHeader":"Links","announcementMessage":"[MEGAZONE Help Center|https://help.megazone.io/hc/ko]\n[Megaone Ask|https://help.megaone.com/hc/ko]\n[Support Portal Prototype Test|https://tsso-project1.scrollhelp.site/]","localeDisplayName":"Korean (South Korea)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#fefcfc","bannerMediaApiUrl":"https://api.media.atlassian.com/file/afbf341d-3238-4c8b-ad38-81442bc307b3/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYjVjZjFmNi1jOTZmLTRhNzUtOTJkMi02Y2U4ZWI1YTkwNWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFmYmYzNDFkLTMyMzgtNGM4Yi1hZDM4LTgxNDQyYmMzMDdiMyI6WyJyZWFkIl19LCJleHAiOjE3ODYzMzc2NzAsIm5iZiI6MTc4NjMzNzA3MH0.xfLKsdZSEfVoaFHkv96TWtTSeQBAFXEP8gq1f45guWE&client=1b5cf1f6-c96f-4a75-92d2-6ce8eb5a905d&height=300&mode=fit","bannerMediaApiFileId":"afbf341d-3238-4c8b-ad38-81442bc307b3","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#000000","topBarTextColor":"#fefcfc","hasTopBarBeenSplit":true},"portal":{"id":"25","key":"ept","projectId":17954,"serviceDeskId":25,"name":"Escalation Portal_TSSO","description":"<p>환영합니다! 제공한 옵션을 사용하여 Escalation Portal_TSSO에 대한 요청을 제기할 수 있습니다.</p>","portalBaseUrl":"/servicedesk/customer/portal/25","onlyPortal":false,"reqTypes":[{"id":"1300","name":"Blank888","descriptionHtml":"","callToAction":"Blank888","introHtml":"","icon":15945,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15945","groups":[92],"key":""},{"id":"1055","name":"Conduct Post-Incident Review","descriptionHtml":"","callToAction":"Conduct Post-Incident Review","introHtml":"<p>Facilitate a review process to analyze and document the details and resolution of an incident.</p>","icon":16380,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16380","groups":[145],"key":""},{"id":"492","name":"개발 요청","descriptionHtml":"","callToAction":"개발 요청","introHtml":"","icon":16169,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16169","groups":[92],"key":""},{"id":"795","name":"개선, 버그, 요청","descriptionHtml":"","callToAction":"개선, 버그, 요청","introHtml":"","icon":15910,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15910","groups":[92],"key":""},{"id":"490","name":"기술 문의","descriptionHtml":"","callToAction":"기술 문의","introHtml":"","icon":15906,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15906","groups":[92],"key":""},{"id":"488","name":"라이선스 권한 변경 요청","descriptionHtml":"","callToAction":"라이선스 권한 변경 요청","introHtml":"","icon":16166,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16166","groups":[144],"key":""},{"id":"487","name":"라이선스 발급 요청","descriptionHtml":"","callToAction":"라이선스 발급 요청","introHtml":"","icon":16165,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16165","groups":[144],"key":""},{"id":"840","name":"사용자-그룹 관리","descriptionHtml":"","callToAction":"사용자-그룹 관리","introHtml":"","icon":15933,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15933","groups":[144],"key":""},{"id":"576","name":"외주 라이선스 발급 요청","descriptionHtml":"","callToAction":"외주 라이선스 발급 요청","introHtml":"<p>외주 라이선스 발급 요청</p>","icon":16165,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16165","groups":[144],"key":""},{"id":"489","name":"일반 문의","descriptionHtml":"","callToAction":"일반 문의","introHtml":"","icon":16167,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16167","groups":[92],"key":""},{"id":"493","name":"장애 대응","descriptionHtml":"","callToAction":"장애 대응","introHtml":"","icon":16082,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16082","groups":[145],"key":""},{"id":"491","name":"컨설팅 요청","descriptionHtml":"","callToAction":"컨설팅 요청","introHtml":"","icon":16168,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16168","groups":[92],"key":""},{"id":"577","name":"프로젝트 생성 요청","descriptionHtml":"","callToAction":"프로젝트 생성 요청","introHtml":"","icon":16210,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16210","groups":[168],"key":""},{"id":"320","name":"이메일로 요청","descriptionHtml":"","callToAction":"이메일로 요청","introHtml":"<p>이메일 지원 채널에서 받은 요청입니다.</p>","icon":16059,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16059","groups":[],"key":""}],"reqGroups":[{"id":144,"name":"라이선스"},{"id":92,"name":"일반"},{"id":145,"name":"장애"},{"id":168,"name":"프로젝트/공간"}],"orderMapping":{"168":[577],"144":[840,576,487,488],"92":[1300,489,490,491,492,795],"145":[1055,493]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5e78ed21-324c-34a5-94f0-821754594c63","appLinkName":"System Confluence","appLinkUrl":"https://mzdevs.atlassian.net/wiki","spaceKey":"EPT","spaceName":"Escalation Portal_TSSO","spaceUrl":"https://mzdevs.atlassian.net/wiki/spaces/EPT","isServer":false},"labels":[],"projectKey":"EPT","serviceDeskId":25,"kbLinkDomainURLs":["https://mzdevs.atlassian.net","https://support.portal.megaone.com"]},"createPermission":true,"portalAnnouncement":{"portalId":25,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EPT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Korean (South Korea)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYjVjZjFmNi1jOTZmLTRhNzUtOTJkMi02Y2U4ZWI1YTkwNWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS04MTMzNDkwMzMiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdfSwiZXhwIjoxNzg2MzM4MjcwLCJuYmYiOjE3ODYzMzcwNzAsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.GXbfo1eGPRTYh2u0zHqwj9E-2ueeKeqTBHd6OEzRBoE","targetCollection":"upload-user-collection--813349033","endpointUrl":"https://api.media.atlassian.com","clientId":"1b5cf1f6-c96f-4a75-92d2-6ce8eb5a905d","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":493,"projectId":17954,"issueType":{"id":"11298","name":"[System] Incident"},"form":{"name":"장애 대응","descriptionHtml":"","callToAction":"장애 대응","intro":"","instructions":"","icon":16082,"iconUrl":"https://support.portal.megaone.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/16082","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/25/create/493","requestValidateBaseUrl":"/servicedesk/customer/portal/25/validate/493","calendarParams":{"firstDay":0,"date":"2026-08-10T13:44:30+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%Y/%m/%e","dateTimeIfFormat":"%Y/%m/%e %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5e78ed21-324c-34a5-94f0-821754594c63","appLinkName":"System Confluence","appLinkUrl":"https://mzdevs.atlassian.net/wiki","spaceKey":"EPT","spaceName":"Escalation Portal_TSSO","spaceUrl":"https://mzdevs.atlassian.net/wiki/spaces/EPT","isServer":false},"labels":[],"projectKey":"EPT","serviceDeskId":25,"kbLinkDomainURLs":["https://mzdevs.atlassian.net","https://support.portal.megaone.com"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYjVjZjFmNi1jOTZmLTRhNzUtOTJkMi02Y2U4ZWI1YTkwNWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS04MTMzNDkwMzMiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdfSwiZXhwIjoxNzg2MzM4MjcwLCJuYmYiOjE3ODYzMzcwNzAsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.GXbfo1eGPRTYh2u0zHqwj9E-2ueeKeqTBHd6OEzRBoE","targetCollection":"upload-user-collection--813349033","endpointUrl":"https://api.media.atlassian.com","clientId":"1b5cf1f6-c96f-4a75-92d2-6ce8eb5a905d","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":6,"updated":"2023-02-14T07:20:22.214215Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[493],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":6,"name":"장애 대응 요청_230113","submit":{"lock":false,"pdf":false},"templateFormUuid":"38757e73-92a0-4714-9344-8e3754f9ca25"},"layout":[{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"아틀라시안 장애 발생시 아래 페이지에서 장애 관제를 진행 하고 있습니다."}]},{"type":"paragraph","content":[{"type":"text","text":"링크 페이지에 인지되지 않은 장애일 경우 아래 요청서로 문의 부탁 드립니다."}]}]},{"type":"paragraph","content":[{"type":"status","attrs":{"text":"Megazone Jira Status","color":"green","localId":"f5cc1afc-8c1d-4e19-b294-fbd17acc7e4f","style":""}},{"type":"text","text":" | MEGAZONE Jira 동작상태 확인 |"}]},{"type":"paragraph","content":[{"type":"status","attrs":{"text":"Megazone wiki Status","color":"green","localId":"a35aa679-6744-483b-80fc-ea40e733a7ba","style":""}},{"type":"text","text":" | MEGAZONE Confluence 동작상태 확인 |"}]},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"5f93a45b-6c95-4f66-92f4-17acf6c47b46"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":25},"localId":"c50d2ff4-d2df-4c85-a9bd-0fb6ab10058a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"51ee4d38-88dc-47a1-ae8a-71f5e295fb47"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":24},"localId":"b73ba132-6990-4d42-9fb4-adea669b7a98"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":27},"localId":"cb90dbbf-d923-4192-95ed-3f185343ace5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":26},"localId":"d3cc8325-7515-4648-8afc-08006e283bfc"}}]}],"conditions":{},"sections":{},"questions":{"26":{"type":"dt","label":"장애 발생 시간","description":"장애가 발생 혹은 장애를 인지한 시간을 기입해주십시오.","validation":{"rq":false},"jiraField":"customfield_12444","questionKey":""},"24":{"type":"cd","label":"우선순위","description":"장애에 우선순위를 지정해주십시오.","validation":{"rq":false},"jiraField":"priority","questionKey":""},"1":{"type":"tl","label":"제목","description":"Atlassian 제품에 장애 발생에 대한 제목을 작성 합니다.","validation":{"rq":true},"jiraField":"summary","questionKey":""},"25":{"type":"cm","label":"제품명","description":"장애가 발생한 제품을 선택 하십시오.","validation":{"rq":false},"jiraField":"customfield_12442","questionKey":""},"27":{"type":"da","label":"Due date","description":"업무 처리 요청일을 기입해주십시오.","validation":{"rq":false},"jiraField":"duedate","questionKey":""},"2":{"type":"pg","label":"본문","description":"Atlassian 제품 장애에 상세 내용을 작성 합니다.","validation":{"rq":false},"jiraField":"description","defaultAnswer":{"text":""},"questionKey":""}}},"uuid":"38757e73-92a0-4714-9344-8e3754f9ca25"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":6,"updated":"2023-02-14T07:20:22.214215Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[493],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":6,"name":"장애 대응 요청_230113","submit":{"lock":false,"pdf":false},"templateFormUuid":"38757e73-92a0-4714-9344-8e3754f9ca25"},"layout":[{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"type":"text","text":"아틀라시안 장애 발생시 아래 페이지에서 장애 관제를 진행 하고 있습니다."}]},{"type":"paragraph","content":[{"type":"text","text":"링크 페이지에 인지되지 않은 장애일 경우 아래 요청서로 문의 부탁 드립니다."}]}]},{"type":"paragraph","content":[{"type":"status","attrs":{"text":"Megazone Jira Status","color":"green","localId":"f5cc1afc-8c1d-4e19-b294-fbd17acc7e4f","style":""}},{"type":"text","text":" | MEGAZONE Jira 동작상태 확인 |"}]},{"type":"paragraph","content":[{"type":"status","attrs":{"text":"Megazone wiki Status","color":"green","localId":"a35aa679-6744-483b-80fc-ea40e733a7ba","style":""}},{"type":"text","text":" | MEGAZONE Confluence 동작상태 확인 |"}]},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":1},"localId":"5f93a45b-6c95-4f66-92f4-17acf6c47b46"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":25},"localId":"c50d2ff4-d2df-4c85-a9bd-0fb6ab10058a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":2},"localId":"51ee4d38-88dc-47a1-ae8a-71f5e295fb47"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":24},"localId":"b73ba132-6990-4d42-9fb4-adea669b7a98"}},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":27},"localId":"cb90dbbf-d923-4192-95ed-3f185343ace5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","layout":"default","parameters":{"id":26},"localId":"d3cc8325-7515-4648-8afc-08006e283bfc"}}]}],"conditions":{},"sections":{},"questions":{"26":{"type":"dt","label":"장애 발생 시간","description":"장애가 발생 혹은 장애를 인지한 시간을 기입해주십시오.","validation":{"rq":false},"jiraField":"customfield_12444","questionKey":""},"24":{"type":"cd","label":"우선순위","description":"장애에 우선순위를 지정해주십시오.","validation":{"rq":false},"jiraField":"priority","questionKey":""},"1":{"type":"tl","label":"제목","description":"Atlassian 제품에 장애 발생에 대한 제목을 작성 합니다.","validation":{"rq":true},"jiraField":"summary","questionKey":""},"25":{"type":"cm","label":"제품명","description":"장애가 발생한 제품을 선택 하십시오.","validation":{"rq":false},"jiraField":"customfield_12442","questionKey":""},"27":{"type":"da","label":"Due date","description":"업무 처리 요청일을 기입해주십시오.","validation":{"rq":false},"jiraField":"duedate","questionKey":""},"2":{"type":"pg","label":"본문","description":"Atlassian 제품 장애에 상세 내용을 작성 합니다.","validation":{"rq":false},"jiraField":"description","defaultAnswer":{"text":""},"questionKey":""}}},"uuid":"38757e73-92a0-4714-9344-8e3754f9ca25"},"linkedJiraFields":["summary","duedate","description","customfield_12442","priority","customfield_12444"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}